Please note that the PARKUNLOAD's mobile application for drivers does not contain payment data and that it only registers proof of parking in the cities with restricted parking areas regulated by the PARKUNLOAD platform.
In case of loss or theft of your smartphone, once you have purchased a new device and requested a duplicate SIM, you can recover your driver user data by performing the following steps:
- Download the PARKUNLOAD mobile app for drivers to your new mobile device.
- In the initial screen, indicate your mobile phone number.
- Soon you will receive an SMS message with a code that you must enter in the mobile application.
- If the code is correct, you will have access to your account: vehicles, parking, proofs of parking, configuration, etc.
The application will automatically recover all your data and parking tickets from your account.
In any case, it is recommended that you block your smartphone with security patterns to prevent third parties from easily accessing your mobile applications.